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Randy Grossenbacher from Barrhead Alberta writes: Dear Roger I would like to personally thank you for your unbelievable level of service and commitment to your products. When we had a leak occur in our Heatmor wood furnace water jacket, I was quite concerned. Since this occurred in the summer when repair was not needed immediately, I didn't expect such quick and unconditional service. We phoned you on the weekend, and by 9 AM Monday morning, a new Heatmor unit complete with chemical and everything needed was ready for me, all this at NO EXPENSE TO ME! NOW I HAVE NO WORRIES, THANKS TO YOUR COMPLETE DEDICATION TO CUSTOMER SERVICE AND SATISFACTION. YOUR PRODUCTS AND SERVICES HAVE DEFINITELY MET AND SURPASSED ALL OF MY EXPECTATIONS, AND I HIGHLY RECOMMEND HARRIS CUSTOM HEATING AND THEIR HEATMOR PRODUCTS TO ALL MY FRIENDS1 Thank you Randy Grossenbacher Jim and Terri Potter of Onoway Alberta writes: Dear Roger, We would like to thank Harris Custom for the prompt and thorough service. It is always difficult to venture onto uncharted ground and making a decision to use a Heatmor to heat our homes was one of those ventures. Roger was helpful and provided us with contacts to other Heatmor users to ask questions and learn how practical and cost effective they were. Once we started the process of Installing the unit, we received coaching on preparations and installation as well as ongoing service calls until the unit was operational. Furthermore, Roger had a supply of parts on hand for the task. It was as convenient as a call and a delivery and we were on our way again. After the Heatmor was installed and operational. Roger was willing to come out or coach us through the process of troubleshooting whenever something wasn't quite right. Since the first few months of using the unit we went from $500.00 plus gas bills for the farm to $100.00 for back up fuel which is mostly for heating water for our household of 7 people. We heat two houses and plan to heat a shop with our unit as well. We believe the Harris Custom Heating wholeheartedly backs the Heatmor units. They made the transition from traditional heating to an alternate, less costly heat source easier. Thank you for your continued service and support Jim and Terri Potter Harris Custom Heating Inc. 53130 Range Road 32, RR 2 Duffield, AB T0E 0N0 1-866-259-3224 harriscustomheating@hotmail.com Some site content, images, and design are the property of Heatmor and are used with consent.
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